Tory was very professional and nice. He listened to my concerns and explained the work they did. They were on time and called prior to arriving.
18:07 28 Dec 21
On time, professional, knowledgeable and efficient!
14:22 16 Dec 21
Wanted to thank Doug's service man for being on time, courteous and efficient. Thank you!
11:23 16 Dec 21
Technician was polite, respectful and professional. Job well done and I am a Satisfied customer.
07:07 13 Dec 21
Never had issue with them prior to recent hurricane. They tired to get me to commit insurance fraud after last hurricane, trying to claim a generator failure as Act of God. They obviously don't know what the definition of that clause means. The unit was fine and failed 1 week after hurricane came through and will not honor valid warranty. They have no problem with taking your money for the service contract two times a year though. Tried to resolve three times direct with them. Requested higher up each time and never received a call back. Gave up on them. A shame really because they have great service technicians. Use them for repairs but do not buy service contracts from them. I am sure now I will see a response because of review, but they had their chance. Avoid at all cost!
19:16 29 Nov 21
Doug’s did an amazing job. Fast, friendly, professional service! We will recommend them to all our friends.
01:22 19 Nov 21
Our regular AC guy was out of town, so we decided on Doug's. I liked how they were able to get to us the same day and then they were able to make it out earlier than the scheduled appointment. Tory and Krestan were our technicians. They were very professional. I liked how I was presented with pictures and options for the repair. When I called first thing in the morning I spoke with Dania(sp?), she was very nice as well. I would call Doug's again if I'm in need of their service.
Mr. Kenney came very detailed and informative with any questions i asked. He took the time to explain options for me to choose from, and the risk of what maynot be wise choices. He was in no hurry, and did not try and force any decisions on me. After 2 consecutive days of workers from Doug's Services, I am convinced to keep Doug's Service for all work in the future. Last, but not least, the job was well done. He check for freon leak, and repaired the problem
21:23 23 Dec 21
I received the best service! Technicians we're very professional and knowledgeable. I will recommend this company to friends and family.
16:58 17 Dec 21
Samuel was very knowledgeable. It was great working with him. Looking forward to doing more business in the near future.