Testimonials

What Our Customers Are Saying
  • Top notch company.
    Kenny Rivera arrived on time and greeted us with a smile and hand shake. He was very polite, efficient, and thorough. Explained everything as he going. Have been using Doug’s for several years now and would highly recommend them to anyone needing refrigeration or air conditioning service. Top notch company.

    Tim D.

  • They came out the same day I called and had such a quick turnaround.
    They came out the same day I called and had such a quick turnaround. They gave me a call and sent a text as soon as the technician was on the way. Dallas was my technician and he did such a quick turnaround and fixed the problem. I will definitely be using Doug's again!

    Alex M.

  • Great service and friendly staff.
    Great service and friendly staff. Took time answer all our questions and explain details about services needed. Will definitely be recommending in the future.

    Eric S.

  • Was here within a half hour of calling.
    Excellent customer service. Was here within a half hour of calling. Brader was so courteous and professional. He took his time and explained what was happening with the unit and answered all my questions. We're now new members of Doug's!

    Disney D.

  • Doug’s will be the only people I call.
    Doug’s will be the only people I call for my A/C and heating needs. Professional and courteous! They even send text messages to let you know when and Where your tech is located and when they are on their way. Not to mention WHO is coming with pictures of the person so you know exactly who your talking to!! I’d recommend anyone to trust Doug’s Refrigeration with their needs as well. THANKS TIM!!

    Dawn B.

  • Fast, very friendly service.
    Fast, very friendly service. I like that I know who and coming and when. Very affordable. Will definitely use again in the future.

    Bobbi C.

  • I had such a great experience today!
    I had such a great experience today! I have no idea about anything to do with an AC unit and Kenny made to where I didn’t have to worry about a thing. He was very professional and got the job done! I have no doubt that I will continue to have good experiences. I even noticed that he picked up my fallen outside garbage can for me! I definitely will recommend Doug’s to family and friends. Thanks!

    Rebecca P.

  • They are thorough with maintenance and will make recommendations
    Great company to work with. Technicians have all been very professional and extremely courteous. They are thorough with maintenance and will make recommendations when and where needed. Service is prompt and they send messages out to let you know they are on their way!

    Diane R.

  • Very professional, friendly, reliable... the list goes on and on.
    Doug’s whole crew, office, technicians, all that I have ever dealt with have been awesome. Very professional, friendly, reliable... the list goes on and on. They even send a picture and history about the technician, before he arrives. Have used Doug’s many times and could not be happier. I DEFINITELY recommend Doug’s. Thanks to all at Doug’s!!!

    Donna B.

  • He had our ac on the mend within the hour.
    The serviceman was very courteous and went right to work. He had our ac on the mend within the hour. I would also like to say thanks to Doug's for supporting our servicemen and by hiring a veteran. I will be using Doug's with any of my ac needs in the future.

    Vickie M.

  • The installation was done in one day
    I’m extremely happy with my new Lennox system that was installed in April! The installation was done in one day and that’s amazing for an old house that’s never had a system before. Since then my electricity bills have been some of the lowest that I’ve ever had. The system is efficient and keeps me comfortable during these very hot summer months!

    Denny W.

  • Professional service!
    Professional service! From Sales to Office to Technicians everyone at Doug's make you feel like you matter. Like you are their most important customer.

    Tom H.

  • I'd highly recommend Doug's to anyone!
    Very great service! I had service done in the summer and just signed up for the maintenance plan. Daniel was courteous, willing and ready to answer questions, and very good with my yippy pup! I'd highly recommend Doug's to anyone!

    Jodi C.

  • I... was extremely pleased with the service.
    I Used Doug’s plumbing services and was extremely pleased with the service. Dallas was very friendly and professional. I would use the services again and definitely recommend Doug’s

    Timothy H.

  • Knowledgeable staff that worked fast and clean.
    Doug's just did a complete gut job of our central air/heat and duct work and replaced with all new equipment. Each and every employee we came in contact with was not only friendly but extremely professional. Knowledgeable staff that worked fast and clean. They went out of their way to make sure we were comfortable by loaning us window units to keep us cool. I would highly recommend them to everyone! Very satisfied customer!!

    Wendy S.

  • Absolutely 100% satisfied with our new HVAC system!
    Absolutely 100% satisfied with our new HVAC system! Everyone we've dealt with was very knowledgeable, helpful, & accommodating. The install guys do a fabulous job--and the clean-up afterward is very much appreciated. I'm very impressed with the quality of their workmanship. I confidently recommend Doug's, & I truly believe they're one of the best in the business!

    Lisa W.

  • Every employee I've ever dealt with was very friendly and helpful.
    Doug's is fantastic. They always show up on time and every employee I've ever dealt with was very friendly and helpful. We had to have a completely new air system put in a couple years ago. Doug's did everything quickly and worked around our schedules. I've never had a single issue with any service. Every time someone comes to check on the system, it's a good experience.

    Susan R.

  • Top notch. Very professional.
    I always have appreciated these guys. Top notch. Very professional.

    Steven Y.

  • Great service.
    Great service. For the first time in 16 years, we have an even temperature in our home. You did a great job taking all the old stuff out and putting all the new components in with great efficiency.

    Emily G.

  • They're honest, hard-working, and I appreciate their excellent service.
    Doug's is my first choice for both my small business and our home. They're honest, hard-working, and I appreciate their excellent service. Have a problem that day? No problem, they'll be out there ... no waiting. They've changed my air ducts, cleaned my units, re-worked my airflow in the house, ... can't say enough about Doug's and Daniel Tabor.

    Ray D.

  • The techs are very informed about their products.
    We cannot say enough about Doug's staff and products. We recently replaced our HVAC system including our ductwork with their recommended system and have saved lots of money on our monthly energy bill. Our new system reduces the humidity and with our thermostat is set to 74 we often consider it too cold when we walk in! The techs are very informed about their products, are very timely and very friendly. We are pleased to recommend Dougs for both residential and commercial work and we use them for both.

    Lorelei W.

  • I will be using Doug's with any of my ac needs in the future.
    The serviceman was very courteous and went right to work. He had our ac on the mend within the hour. I would also like to say thanks to Doug's for supporting our servicemen and by hiring a veteran. I will be using Doug's with any of my ac needs in the future.

    Vickie M.